Mountainside and Specialized U13 – Family Facilitator

Submitted on Wednesday, 03/01/2023 - 10:00 am

Hull Services has an organizational commitment to pursuing truth and reconciliation, decolonization and anti-oppression.

About Us:

Hull Services has long had a reputation for providing leading edge child, youth, and family mental health services. We work with children, youth and families who have experienced mental health struggles, behavioural problems, developmental delay, neglect, abuse and trauma. Hull offers them an opportunity to seek well-being and happiness, with a focus on mental health. Hull’s vision is for resilient young people and families to thrive within communities that support their mental health and well-being. Hull’s programs and services include prevention and early intervention, family-based treatment, school-based services, community group care, campus-based care, adult services and education and training. Located in Calgary, we have been serving Alberta’s young people and families for 60 years, and support over 7,000 young people and families each year.

For more information about Hull Services, please visit our website:

The Program:

The Specialized U13 and Mountainside Programs are trauma-informed, relationship-based, Therapeutic Campus-Based Care programs serving children and youth. We incorporate the Neurosequential Model of Therapeutics (NMT), an evidence-based practice developed by Bruce D. Perry, M.D., Ph.D., into our therapeutic milieu and treatment plans.

The Position:

We are looking for a full time Family and Connection Facilitator.

The Family and Connection Facilitator will serve a key role on the team, ensuring family engagement in the treatment process and supporting the development and implementation of aftercare services. This is an exciting role for a skilled professional who is a team player, understands the campus-based treatment environment and wraparound approach, can provide guidance on effective caregiving and has experience working with families (including indigenous families). Hull works through a trauma informed lens, using relationships and regulation strategies to foster resilience and healing. The Family and Connection Facilitator will work with a community of practice in the areas of family work, wraparound, and cultural services.

 Duties and Responsibilities:

  • Gather key information regarding the young person’s family and extended support system.
  • Assess the young person’s and family’s clinical needs and strengths; communicate this information with relevant parties, including natural support systems, staff and external professionals throughout the assessment and treatment process.
  • Pro-actively coordinate both face-to-face and telephone contact between support systems while the young person resides in the program.
  • Continually assess relevant family and extended support system information; assess, identify and facilitate intervention and family support opportunities.
  • Meet with families to begin parenting and in-home work to promote greater family cohesion, effective communication, solution-focused problem-solving and a shared commitment to change.
  • Assess overall family functioning and recommend additional services as required.
  • Develop a solid bridge between the treatment program and the next identified placement; ensure that key information regarding supports, strategies, strengths and therapeutic gains are effectively communicated.
  • Coordinate flexible aftercare services to ensure that transition planning and post-discharge supports continue to be in place.
  • Flexibility in scheduling (evenings and weekends) is required in order to facilitate family visits.
  • Involvement in overall therapeutic milieu may include working on the floor with the children at times to support the team.

Skills and Qualifications:

  • Degree or Diploma in Human Services or Social Sciences.
  • Experience in Therapeutic Campus-Based Care treatment (preferred).
  • Ability to engage children, youth and families in the treatment process.
  • High level of personal competence in the formation and maintenance of caring, therapeutic relationships.
  • Strong relational and engagement skills, including proficient and professional communication with youth and families.
  • Ability to use a family-centered, trauma-informed, and strength-based approach towards service delivery.
  • Relevant experience working with youth and their families and knowledge of crisis intervention, communication skills and family education.
  • Experience working with and incorporating indigenous and cultural perspectives into service plans.
  • Strong interpersonal, and networking skills.
  • Ability to work independently and as part of a team; experience working on a multidisciplinary team.
  • Demonstrated interest, commitment, consistency, and a high level of personal maturity and responsibility.
  • Flexibility and adaptability.
  • Clear Police Check including Vulnerable Sector Check and Child Intervention Record Check.
  • Reliable transportation, valid driver’s license and ability to drive Agency vehicles.
  • Completion of ASIST, First Aid, Therapeutic Crisis Intervention and Certification with CYCAA would be considered an asset.

To Apply:

  • If interested, please direct your cover letter, and resume to
  • Please indicate “Your Full Name – Family Facilitator U13/Mountainside” in the subject line of your email.

Application open until suitable candidate is found.

At Hull, one of our core values is Inclusion and we seek to understand people’s lived experience, holding a deep respect for their unique backgrounds, ethnicities, abilities, cultures and identities. It is our desire to humbly build trust and mutual respect with the people we serve who have often been marginalized and oppressed for their differences. To achieve this, Hull seeks open, self-aware individuals who reflect the diversity of those we serve and can help us build a safe, healthy, inclusive culture. We are an equal opportunity employer and do not discriminate on the basis of race, color, ancestry, place of origin, religious beliefs, gender, gender identity, gender expression, physical disability, mental disability, marital status, family status, or sexual orientation.