Reflections & Stepping Stones: Relief Child & Youth Care Counsellors

Submitted on Wednesday, 08/03/2022 - 12:24 pm

Hull Services has an organizational commitment to pursuing truth and reconciliation, decolonization and anti-oppression.

About Us:

Hull Services has long had a reputation for providing leading edge child, youth, and family mental health services. We work with children, youth and families who have experienced mental health struggles, behavioural problems, developmental delay, neglect, abuse and trauma. Hull offers them an opportunity to seek well-being and happiness, with a focus on mental health. Hull’s vision is for resilient young people and families to thrive within communities that support their mental health and well-being. Hull’s programs and services include prevention and early intervention, family-based treatment, school-based services, community group care, campus-based care, adult services and education and training. Located in Calgary, we have been serving Alberta’s young people and families for 60 years, and support over 7,000 young people and families each year.

For more information about Hull Services, please visit our website:

The Program:

Reflections and Stepping Stones are part of the Safe Directions continuum. Reflections provides a confined court-ordered and monitored service for youth who are being sexually exploited or are at risk of sexual exploitation, while Stepping Stones is a transitional program offering support and stabilization to high-risk youth typically coming out of either the Reflections Program or Secure Services.

As a member of the Safe Directions team, you will be expected to provide support within all of the programs within the continuum.

The Position:

Relief Child and Youth Care Counsellors are integral members of our therapeutic campus based programs and community group homes. They participate in all facets of program life and are responsible for our youths’ daily care, treatment, health, nurturance, and supervision.

We are looking for four (4) Relief Child and Youth Care Counsellors with weekday and weekend availability (shifts are generally 7:00 a.m. to 3:00 p.m., 3:00 p.m. to 11:00 p.m).

Note: The successful candidate for this role will be required to work in both the Reflections Program and Stepping Stones Program.

Duties and Responsibilities:

  • Attend to the physical safety, esteem and developmental needs of the youth.
  • Select and make appropriate use of behavioural interventions and strategies.
  • Communicate rules and behavioural limits and follow through on appropriate behavioural interventions.
  • Identify and act on goal-related teaching opportunities; use systematic plans of instruction, appropriate teaching methods and approaches to transfer information and skills.
  • Supervise, organize and implement daily living activities and see these as opportunities for educational and therapeutic interventions.
  • Use routines and activities to give youth security and enable them to relate to others in socially acceptable ways; help them understand the need for routines and procedures.
  • Provide meaningful and responsible role modelling, as well as direct teaching in areas of grooming, hygiene, dress, nutrition and social manners.
  • Plan and carry out individual and group activities of a recreational nature.
  • Improve the quality of life for our young people by attending to their physical environment.
  • Monitor and work directly with the youth in all aspects of his/her life, i.e., liaise with parents and community groups.
  • Promote and safeguard our young people’s rights, interests and treatment by interceding on their behalf; act as an avenue for recourse or grievance and represent his/her interests; carry out advocacy responsibilities
  • In working with youth, parents/guardians, co-workers, other professionals and the public, demonstrate appropriate conduct in terms of behaviour, appearance, and presentation and adhere to Agency expectations with regard to confidentiality.
  • Attend to team responsibilities in terms of participation, communication, and demonstrating a positive attitude.
  • Model socially acceptable values, e.g., integrity, fairness, and respect.
  • Participate in professional development activities.

Qualifications and Skills:

  •  Degree or diploma in Human Services or Social Sciences.
  • Experience in Therapeutic Campus-Based Care treatment preferred.
  • High level of personal competence in the formation and maintenance of caring and therapeutic relationships.
  • Ability to engage clients and families in the treatment process.
  • Demonstrated interest, commitment, consistency, and a high level of personal maturity and responsibility.
  • Ability to work independently and as part of a team.
  • Cross cultural competence; knowledge of the Truth and Reconciliation Commission and the recommendations, goals and activities of the commission.
  • A Police Information Check, which includes a vulnerable sector search, is required (or is in process of being completed) prior to employment.
  • A Child Intervention Record Check is required upon commencement of employment.
  • Reliable transportation, valid driver’s license and ability to drive Agency vehicles is preferred (min. 2 years driving experience with a class 5/GDL class 5 license).
  • Completion of ASIST, First Aid, Therapeutic Crisis Intervention and Certified with CYCAA would be considered an asset.
  • Completion of coursework and/or certification in Brain Development or Trauma Informed Care is an asset. Some suggested courses include:
  • The Brain Story Certification through the Alberta Family Wellness Initiative (AFWI):
  • The Trauma Informed Care E- Learning Modules through Alberta Health Services: or
  • Calgary and Area Child Advocacy Centre “Being Trauma Aware” online course:

To Apply:

  • Inform your Coordinator and direct your email, cover letter and updated resume to
  • Please indicate “Your Full Name – Reflections/Stepping Stones CYCC” in the subject line of your email. In the body of your email, please specify your program preference (Reflections or Stepping Stones).

The deadline for application is August 10, 2022.

 At Hull, one of our core values is Inclusion and we seek to understand people’s lived experience, holding a deep respect for their unique backgrounds, ethnicities, abilities, cultures and identities. It is our desire to humbly build trust and mutual respect with the people we serve who have often been marginalized and oppressed for their differences. To achieve this, Hull seeks open, self-aware individuals who reflect the diversity of those we serve and can help us build a safe, healthy, inclusive culture. We are an equal opportunity employer and do not discriminate on the basis of race, color, ancestry, place of origin,