Resilient Families – Facilitator

Submitted on Thursday, 09/15/2022 - 11:56 am

Hull Services has an organizational commitment to pursuing truth and reconciliation, decolonization and anti-oppression.

About Us:

Hull Services has long had a reputation for providing leading edge child, youth, and family mental health services. We work with children, youth and families who have experienced mental health struggles, behavioural problems, developmental delay, neglect, abuse and trauma. Hull offers them an opportunity to seek well-being and happiness, with a focus on mental health. Hull’s vision is for resilient young people and families to thrive within communities that support their mental health and well-being. Hull’s programs and services include prevention and early intervention, family-based treatment, school-based services, community group care, campus-based care, adult services and education and training. Located in Calgary, we have been serving Alberta’s young people and families for 60 years, and support over 7,000 young people and families each year.

For more information about Hull Services, please visit our website:


The Program:

Resilient Families is a program funded by Children’s Services through the Family and Community Resiliency division and serves three Family Resource Networks (FRNs) within the city of Calgary. This program provides in-home support services to families that are experiencing multiple risk factors and dealing with considerable adversity. The program also works closely with the assigned hubs and the partnering agencies (spokes) attached to the hubs. This role includes facilitating and supporting parent and youth groups, depending on the needs of families within their FRN. The hubs serve a large geographic area within the city, where families can go to access various supports and services for their children and their families. The program collaborates with all family members to strengthen, preserve and build resiliency for families. By engaging and teaching new skills, families are empowered to improve their own lives.


The Position:

The Resilient Families program is looking for a Temporary, Half Time Facilitator. The term for this position is October1, 2022 to March, 2023.

The schedule for this role is mostly Monday to Friday and requires a willingness to work a flexible, non-structured work week including evenings and weekends when necessary.


Duties and Responsibilities:

  • Provide home-based treatment and support a caseload of families.
  • Engage, assess and develop therapeutic relationships with family members to identify treatment goals, treatment rationales and implementation plans.
  • Develop and implement effective treatment interventions to improve family functioning by providing individual and family-oriented education, counselling and skills training.
  • Advocate for families and children in schools, communities, courts, mental health and social service agencies as needed.
  • Assist families in planning for respite services (when necessary).
  • Arrange and advocate for adjunctive services as needed.
  • Assist each family, as appropriate, in meeting their basic needs for housing, food, transportation, employment, day care, social support networks, etc.
  • Work closely and cooperatively with the family’s caseworker (if applicable) and other relevant professionals involved in intake, adjunctive services and follow up.
  • Participate in the evaluation processes and procedures and actively promote quality standards for the profession.
  • Work collaboratively with partner agencies at the hub.
  • Facilitate parent and youth groups for families.
  • Provide on-call support to families as a part of the program’s on-call team.
  • Provide services to families in accordance with the policies and procedures of Hull Services to ensure humane, individualized treatment is planned, sensitive to cultural differences and designed to foster strengths in the family.
  • Participate in a close consultation with the Program Coordinator and work within the policies and procedures outlined for the program.
  • Keep thorough and up-to-date records, develop individualized treatment plans, professionally document treatment and termination reports.
  • In general, behave in ways that promote cooperation and harmony and foster a positive, optimistic environment for children, families, colleagues and others.


Skills and Qualifications:

  • Degree or diploma in Human Services or Social Sciences.
  • Relevant experience in working with youths and their families and knowledge of crisis intervention, communication skills and family education.
  • Ability to model appropriate behaviours and exercise good clinical judgment in working with distressed individuals and families.
  • Cross cultural competence; knowledge of the Truth and Reconciliation Commission and the recommendations, goals and activities of the commission.
  • A Police Information Check, which includes a vulnerable sector search, is required (or is in process of being completed) prior to employment.
  • A Child Intervention Record Check is required upon commencement of employment.
  • Reliable transportation, valid driver’s license and ability to drive Agency vehicles is preferred (min. 2 years driving experience with a class 5/GDL class 5 license).
  • Completion of ASIST, First Aid, Therapeutic Crisis Intervention and Certified with CYCAA would be considered an asset.


How to Apply:

  • If interested, please direct your cover letter, and resume to
  • Indicate “Your Full Name – RF Facilitator” in the subject line of your email

 The application deadline is Wednesday, September 29, 2022.


Note: We personally review every application received through and our team will give your application due consideration. It may take up to two weeks to review all applications. If your qualifications and experience match our requirements we will contact you directly.


At Hull, one of our core values is Inclusion and we seek to understand people’s lived experience, holding a deep respect for their unique backgrounds, ethnicities, abilities, cultures and identities. It is our desire to humbly build trust and mutual respect with the people we serve who have often been marginalized and oppressed for their differences. To achieve this, Hull seeks open, self-aware individuals who reflect the diversity of those we serve and can help us build a safe, healthy, inclusive culture. We are an equal opportunity employer and do not discriminate on the basis of race, color, ancestry, place of origin, religious beliefs, gender, gender identity, gender expression, physical disability, mental disability, marital status, family status, or sexual orientation.